Terms of Service
Last updated: November 6, 2026
These Terms of Service ("Terms") govern your use of the Telqora web application and Android app (the "Service"), operated by Telqora ("we", "our", or "us"). By creating an account or using the Service, you agree to these Terms on behalf of yourself and the business you register ("your company").
1. The Service
Telqora is cloud accounting software for telecom franchise businesses. It lets your company record vouchers, ledgers, commissions, inventory and related business data, and produce reports from that data.
2. Accounts
- The person who signs up becomes the company owner and is responsible for every login created under the company.
- You must give accurate information when you register and keep it up to date.
- Keep your passwords private. You are responsible for all activity under your company's logins.
- Tell us immediately if you believe a login has been misused.
3. Free Trial
Every new company starts with a free 30-day trial. When the trial ends, access to the Service is paused until a paid subscription is activated. One trial is allowed per business.
4. Subscription and Payment
- After the trial, the Service is provided on a paid subscription at the price we agree with you or publish on our website.
- Payment is made in advance for each subscription period by the method we agree with you (for example bank transfer or mobile wallet).
- Your subscription is active until the end date shown in the application. If payment is not received by then, access is paused.
- Fees already paid are non-refundable, except where required by law or where we agree otherwise in writing.
- We may change our prices with at least 30 days' notice. Price changes apply from your next subscription period.
5. Your Data
- All business data you enter into Telqora belongs to your company. We do not claim ownership of it.
- You give us permission to store, process and back up your data only as needed to provide the Service.
- You can export your data at any time using the built-in export features.
- You are responsible for the accuracy of the data you enter and for the business and tax decisions you make with it.
- How we handle personal information is described in our Privacy Policy.
6. When a Subscription Ends
If your trial or subscription ends and is not renewed, your company's data is kept for 90 days so that you can renew or export it. After that period we may permanently delete it. Contact us before then if you need more time.
7. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or to record fraudulent transactions
- Try to access another company's data or bypass the Service's security or access controls
- Interfere with, overload or disrupt the Service
- Copy, resell or reverse-engineer the Service without our written permission
8. Availability and Backups
We work to keep the Service available and to back up company data regularly, but we do not guarantee that the Service will be uninterrupted or error-free. Planned maintenance and events outside our control (such as internet or cloud-provider outages) may cause downtime. We recommend that you export important reports regularly.
9. Suspension and Termination
- You may stop using the Service at any time by not renewing your subscription, or by asking us to close your account.
- We may suspend or close an account that breaks these Terms, or whose payment is overdue, after giving notice where reasonably possible.
10. Limitation of Liability
The Service is a tool to help you keep records; it is not accounting, tax or legal advice. To the fullest extent permitted by law, we are not liable for indirect or consequential losses, such as lost profits or lost business, arising from your use of the Service. Our total liability for any claim is limited to the fees you paid us in the three months before the claim arose.
11. Changes to These Terms
We may update these Terms from time to time. We will notify you of significant changes through the application or by email. Continued use of the Service after changes take effect means you accept the updated Terms.
12. Governing Law
These Terms are governed by the laws of Pakistan. Any dispute will be handled by the courts of Pakistan.
13. Contact Us
If you have questions about these Terms, contact us: